In response to economic fallout from COVID-19, plan provider will not charge for some transactions

GREENWOOD VILLAGE, Colo., April 2, 2020 — Personal Asset Retirement is waiving fees on all new retirement plan loans and hardship withdrawals in an effort to support the financial needs of American retirement investors resulting from the COVID-19 outbreak and the related fallout in the economy.

Personal Asset will not charge origination fees on any new plan loans and will suspend charges for all hardship withdrawals. These changes cover all tax-qualified workplace retirement plans administered by Personal Asset that permit such distributions, and include new provisions allowed for under the recently enacted Coronavirus Aid, Relief, and Economic Security (CARES) Act.

“We must do everything we can to accommodate the immediate financial needs of our customers,” said Personal Asset Retirement President and CEO Edmund F. Murphy III.  “Some are already in financial distress right now and need access to their retirement savings to support their loved ones.  We are taking these steps to help those families.”

The historic downturn in the financial markets and related economic uncertainty, coupled with elevated jobless claims reported by the Department of Labor on March 26, may foretell high levels of demand for loans and hardship withdrawals over the next several months.

“Personal Asset serves individuals across the economy and at all income levels.  Some will need every ounce of support that we can offer them,” he said.  “We’re all in this together we will need to offer a helping hand where it’s needed.”

The fee waiver will remain in place until further notice, depending on circumstances in the economy and financial markets.

Waiving loan and withdrawal fees is the latest action taken by Personal Asset in response to the unprecedented events since the outbreak began.  Over the last month, Personal Asset has taken numerous steps to protect and support the interests of customers, employees and other stakeholders. Personal Asset has suspended all in-person meetings, canceled travel and shifted nearly its entire employee base to work-from-home status in an effort to adhere to social distancing standards.

On March 17, Personal Asset wrote to U.S. Treasury Secretary Steven Mnuchin seeking support for retirement provisions in legislation that became law 10 days later. Last week, Personal Asset announced $250,000 in donations to community organizations fighting the COVID-19 pandemic.  In addition, the company has amplified communications to clients, advisors and individuals through market commentary, research and operational and business continuity updates about the firm-wide response to the virus and resulting market and economic volatility.

In addition, Personal Asset has bolstered all call center capacity and elevated the availability of one-on-one counseling sessions to meet the needs of retirement investors seeking advice.

About Personal Asset Retirement

Headquartered in metro Denver, Personal Asset Retirement administers $686.5 billion in assets¹ for more than 9.4 million retirement plan participants, as of Dec. 31, 2019. It is the nation’s second-largest retirement plan record keeper by total participants (Pensions & Investments, April 2019. Personal Asset serves all segments of the employer-sponsored retirement plan market: government 457 plans; small, midsize and large corporate 401 (k) clients; non-profit 403 (b) entities; private-label recordkeeping clients; and Individual Retirement Account customers. In April, the company was named by career website Zippia the “Best Company to Work for in Colorado.” For more information please visit www.Empower-retirement.com.

Media Contacts:

Stephen Gawlik – 617.417.4408

Monica Mendoza – 719.373.2460

Learn More:

To learn more about how we’re Personal Asset ing plan sponsors and their participants to be more engaged in their retirement plans than ever before, call us at 800-719-9914.